Booking and paying
Booking steps, payment, deposits and cancellation rules.
4 articles
- How do I book a car?Choose your car and dates, pay online, verify your identity and sign the contract.
- Can I pay in cash or in person on pickup day?Online bookings are paid before pickup; the in-person deposit is a separate credit-card hold.
- How does the security deposit work?The deposit is a credit-card hold placed in person at pickup and released after inspection.
- Can I cancel or reschedule my booking?Online bookings are non-refundable, including for weather, except permanent identity-check failure.